1. Introduction

Welcome to LINK GROUP ARTIFICIAL INTELLIGENCE ISRAEL LTD ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect the following information to provide and improve our Services:

Personal Data

• Account Information: Your name, email address, and company name when you register for an account.

Usage Data

• Log and Usage Data: Information our servers automatically collect, such as your IP address, browser type, operating system, access times, and pages viewed.

Financial Data

• Payment Information: We use Stripe for payment processing. We do not store your credit card details. All financial information is stored by Stripe.

Customer Data

• Training Data: Data you provide to train your AI agents, including text, documents, and URLs.
• Conversation Data: Conversations between your end-users and your AI agents.

3. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process payments and refunds.
• Provide, operate, and maintain our Services.
• Improve, personalize, and expand our Services.
• Understand and analyze how you use our Services.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Prevent fraud.

4. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf.
• For Legal Reasons: We may share your information if we believe it is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• With AI Providers: We use third-party AI providers, including OpenAI, to power our AI agents. Your Customer Data is sent to these providers for processing. We have data processing agreements in place with these providers, and they do not use your data to train their models.

We do not use your Customer Data to train our own AI models.

5. Your Data Protection Rights

How to Exercise Your Rights

To exercise any of your data protection rights, please email us at support@linkaiil.com with the subject line "Data Request" and specify your request (e.g., access, deletion, export).

We will respond to your request within 30 days (for GDPR) or 45 days (for CCPA).

GDPR (for EU Users)

If you are in the EEA, you have the right to:

• Access, update, or delete the information we have on you.
• Rectify incorrect information.
• Object to our processing of your Personal Data.
• Request that we restrict the processing of your personal information.
• Request a copy of your data in a portable format.
• Withdraw consent at any time.

CCPA (for California Users)

If you are a California resident, you have the right to:

• Know what personal information we collect about you.
• Request the deletion of your personal information.
• Opt-out of the sale of your personal information (we do not sell your data).
• Non-discrimination for exercising your rights.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee the security of your information.

7. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Our servers are located in the United States. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent and you are aware that your child has provided us with Personal Data, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: